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返回 (10) Avoid surprises: Get real time track and trace for your export shipments

There can be many uncertainties in the shipping process. Find out the benefits of having real-time information of your shipment available at your fingertips – anytime, anywhere.

The ability to track and trace your containers in real time is essential in providing accurate and timely information for both customers and internal stakeholders. 


Considering the many uncertainties in the shipping processes, getting real-time information on the whereabouts of your shipment has many benefits. The advantages includes but not limited to:

  • Service delivery: it is valuable for your organization to know if a shipping container has departed and delivered as planned. It also allows you to keep track of your performance against agreed Service Level Agreements and take corrective actions where needed.
  • Proactive exception management: In the unfortunate event of delays, it is also valuable to know your shipment won’t reach its intended destination on time, allowing you to proactively notify your customer and possibly use other methods to meet your obligations.
  • Prevention of additional operational costs: When you experience problems moving goods and merchandise through the supply chain this can dramatically impact operational costs. While container tracking can’t solve the problem of added expenses due to shipping issues, it can prevent additional operational expenses by providing stakeholders with a heads up regarding a delayed, lost, or compromised shipment. This will allow stakeholders to take mitigating actions to avoid or minimize the impact of the issue.

Easily track your shipments via our dashboard and mobile app
With eShipAsia available on both desktop and mobile app, your shipment information are directly available at your fingertips – anytime, anywhere and easy to use. You can conveniently track you shipments, view their details and stay updated from pick-up to delivery. 


You can use a wide range of reference numbers to monitor your shipments:

  • Tracking number
  • House waybill
  • Air waybill
  • Bill of lading numbers
  • Booking reference
  • Or container number


Built to meet your individual needs, you easily set up push notifications or share your shipment information with customers or colleagues via email, SMS, WhatsApp, WeChat or many other channels. With any questions or feedback, you can directly contact our support team with the push of a button.


Transparency = Productivity

You can also increase your productivity and transparency, streamline processes and your supply chain with these valuable features in eShipAsia:

  • Search for shipments via known reference numbers or by scanning bar codes and QR codes;
  • View details by clicking on your shipments in the overview page;
  • Flag shipments via the notification bell to receive push notifications on status updates; and
  • Share your shipment information with others via mobile communication channels.

 

Interested? 
Give eShipAsia a try!